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Clay Electric Cooperative will resume disconnections for accounts with a past due balance on Tuesday, July 7. To help members during the coronavirus pandemic, Clay Electric... Continue Reading ›

Want to learn more about your energy use? View your energy use at this Meter Usage website. This site allows you to login and see your energy use by the month, day or hour. You... Continue Reading ›

Clay Electric Cooperative is lowering the cost of power for its members in April with a one-time decrease of 25 percent, or an average of $30 in savings. This means members using... Continue Reading ›

On April 6, the Clay Electric Foundation granted $5,000 each to 10 area organizations providing food to those in need during the COVID-19 pandemic through Operation Round Up. “... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

It's easy to request electric services on ClayElectric.com! This video demonstrates how to submit a request for electric service to an existing location.

Restoring Power After a Major Storm or Hurricane

My neighbors across the street have power, but my house is still out. Why?

There are several reasons this might happen. A single street can be served by two different main power lines and/or substations, which explains why your neighbors may have power restored before you do. You and your neighbor might not share the same power line or circuit. The power line feeding electricity to your home may be damaged, or your individual connection might require repair. Your home also might need internal electrical repairs.

How long will the food in my refrigerator and/or freezer keep without power?

Keep the refrigerator and freezer doors closed as much as possible to maintain the cold temperature. The refrigerator will keep food safely cold for about 4 hours if it is unopened. A full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed. Obtain dry or block ice to keep your refrigerator as cold as possible if the power is going to be out for a prolonged period of time. Fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days. Plan ahead and know where dry ice and block ice can be purchased.

Are there some general expectations regarding how long restoration might take following a hurricane? What kind of situations could prolong the effort?

Restoration time frames depend upon damage to Clay Electric's facilities and the numbers of members served by those facilities. There is a systematic approach to restoring power. Some members may have power restored within two or three days. Other members may take longer because of their remote locations and the amount of work required to repair the lines.

See What is Clay Electric's procedure for restoring power?

When will Clay Electric be working to restore power?

Clay Electric employees begin restoration work just as soon as it is safe to do so. If there are sustained winds of 35 mph or above, it's too dangerous for restoration efforts. As soon as the storm has passed and winds have died down, damage assessments will be made followed by crews working to restore power. Field workers are on the job as much as possible during the daylight hours because daylight hours are the most productive and safest for our field crews. Field workers are normally on the job 16 hours, then rest for eight hours.