Clay Electric placed eighth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the... Continue Reading ›
There are two groups of employees who perform work for Clay Electric: (1) employees of Clay Electric, and (2) employees of contractors hired by Clay Electric.
- To identify a Clay Electric employee:
Always ask the person for his/her Clay Electric identification card. Clay Electric employees carry a photo identification card which includes their name and department. Clay Electric's mailing address is printed on the back.
Some employees wear uniforms which have a Clay Electric logo and the employee's first name. Also, Clay Electric's vehicles are typically white or yellow with the Clay Electric logo. However, the best thing to do is to ask for the Clay Electric photo identification card. If there is still a question in your mind, call your local district office and ask for confirmation that the person is an employee and that he/she has co-op work to be performed in your area.
Please bear in mind that Clay Electric has the right and the necessity to come on the property of a member to inspect, maintain or repair lines, and read a meter. Normally, there will be no need to come into your house or other buildings unless you have scheduled an appointment with Clay Electric for an energy audit or other service.
- To identify a Clay Electric contractor employee:
Clay Electric uses contract crews to maintain right-of-way, inspect and treat power poles, construct and maintain power lines, and similar activities. A supervisor or employee with each crew will have a photo identification card identifying his or her company and that he or she is contractor for Clay Electric. It will also show a number to call for verification.
- If you suspect a scam attempt:
Call your local law enforcement office.
If it's a scam attempt, a person will typically want money. Clay Electric does not sell products or services door-to-door and does not charge for tree work or other maintenance on the power lines.