A business owner served by Clay Electric in the Orange Park area called to report that he received a phone call from someone who claimed the owner had not paid his August electric... Continue Reading ›
Clay Electric's third party notification service can help prevent an unexpected disconnection of your electric service or the electric service of someone close to you who needs special assistance.
At the time a courtesy notice is mailed to a participating member, a letter of notice will also be mailed to a designated third party who could be a family member, a friend or neighbor. This letter will provide information about the amount due and the date when the bill will become delinquent. This person can then remind the member to arrange payment of the bill prior to the delinquent date to avoid a late charge and possible disconnection of electric service.
This plan is intended to help those who are sick, elderly or away from home for extended periods. The designated third party is under no obligation to pay the bill or to assume responsibility for its payment. This person is notified so that he or she may assist the member as needed.
For members who request third party notification, an application form must be completed and signed by both the member requesting the service and the person selected to receive the letter of notice. The third party does not need to be a co-op member.
If you would like to sign up for third party notification, please fill out the application, sign it, have the designated third party sign also, and return it in your next electric bill.
The form may also be mailed separately at any time to: Clay Electric Cooperative, Inc., Attn: Third Party Notification Program, P.O. Box 308, Keystone Heights, FL 32656-0308