Clay Electric personnel continues efforts Wednesday evening, July 7, to restore service to members who were impacted by Tropical Storm Elsa. As of 8 p.m., 1,836 members remained... Continue Reading ›

Clay Electric Cooperative is grieving for a lost friend and co-worker. Lineworker William “Ziggy” Ziegenfelder, 56, passed away while working in the co-op's Gainesville service... Continue Reading ›

Vehicles from our fleet are currently up for auction online and more will be available in the coming weeks. Three auctions will take place; two will feature small fleet vehicles... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

The 83rd Annual Meeting video report is now available. You’ll hear remarks from the president of the Board of Trustees, Susan Reeves; General Manager Ricky Davis' report; and the... Continue Reading ›

Due to ongoing concerns surrounding the spread of coronavirus, the co-op has made the difficult decision to cancel the gathering portion of Annual Meeting for the second year in a... Continue Reading ›

Clay Electric members will be asked for opinions on service, communications

KEYSTONE HEIGHTS, Fla. – Members of Clay Electric may be contacted by a telephone survey company beginning the evening of Monday, April 14 as part of the cooperative’s efforts to evaluate its services and communications. The telephone survey is scheduled to last five to seven days.

“We believe it’s important to know what our members think about our programs and services,” said Communications Manager Wayne Mattox. “If you receive a phone call from a survey company, FGI Research, we encourage you to participate.”

This year’s phone survey is similar to the one performed for the cooperative last April by FGI Research, a large market research firm based in Chapel Hill, N.C. Conducting a phone survey helps the co-op learn more about the opinions of members less inclined to respond to written surveys.

“The company will identify itself as conducting a phone survey on behalf of Clay Electric, and we encourage your cooperation,” Mattox said.

According to FGI Research, the phone survey takes about 7 to 12 minutes. The calls will primarily be made on weeknights from 5:30 to 8:45 p.m. All telephone interviews will be conducted by FGI Research, Inc. Professional telephone interviewers will identify themselves as calling on behalf of Clay Electric Cooperative. All telephone interviews will originate from Virginia Beach, Va.

Participants can request that someone from Clay Electric contact them regarding a specific issue or concern.

If you should have a question about the co-op’s survey efforts, please call the Member & Public Relations Department in Keystone Heights (352-473-8000 x8265).