My Account Login

Pay my bill, view statement, history, meter reading date, and change email.


Not Registered?

Clay Electric Cooperative will resume disconnections for accounts with a past due balance on Tuesday, July 7. To help members during the coronavirus pandemic, Clay Electric... Continue Reading ›

Want to learn more about your energy use? View your energy use at this Meter Usage website. This site allows you to login and see your energy use by the month, day or hour. You... Continue Reading ›

Clay Electric Cooperative is lowering the cost of power for its members in April with a one-time decrease of 25 percent, or an average of $30 in savings. This means members using... Continue Reading ›

On April 6, the Clay Electric Foundation granted $5,000 each to 10 area organizations providing food to those in need during the COVID-19 pandemic through Operation Round Up. “... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

It's easy to request electric services on! This video demonstrates how to submit a request for electric service to an existing location.

Clay Electric ranks in top three for customer satisfaction

KEYSTONE HEIGHTS -- Clay Electric was recently listed among the top three midsized utilities in the South for customer satisfaction, according to a survey conducted by a national research firm. The results of the survey were announced nationally on July 17.

Utilities’ level of customer satisfaction was measured in six categories: power quality and reliability, price, billing and payment, corporate citizenship, communications, and customer service.

Clay Electric’s customer satisfaction index ranking of 705 placed it third from the top of a list of 30 utilities in its division. Clay’s score is well above the national average score for mid-sized utilities of 651.

“Clay Electric works hard to provide its members with great customer service, and I think our high ranking in the survey shows our members appreciate those efforts,” said Henry Barrow, director of Clay’s Member Public Relations Department. “It also makes a difference that we are a member-owned cooperative, and our employees are active members of the communities they serve.”

Barrow also noted that a recent member opinion survey conducted by a local research firm in April indicated the co-op’s members were pleased with the level of service and communications they were receiving. The cooperative also received positive comments from members who were contacted in late April during a telephone survey of 400 Clay customers.