Clay Electric personnel continues efforts Wednesday evening, July 7, to restore service to members who were impacted by Tropical Storm Elsa. As of 8 p.m., 1,836 members remained... Continue Reading ›

Clay Electric Cooperative is grieving for a lost friend and co-worker. Lineworker William “Ziggy” Ziegenfelder, 56, passed away while working in the co-op's Gainesville service... Continue Reading ›

Vehicles from our fleet are currently up for auction online and more will be available in the coming weeks. Three auctions will take place; two will feature small fleet vehicles... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

The 83rd Annual Meeting video report is now available. You’ll hear remarks from the president of the Board of Trustees, Susan Reeves; General Manager Ricky Davis' report; and the... Continue Reading ›

Due to ongoing concerns surrounding the spread of coronavirus, the co-op has made the difficult decision to cancel the gathering portion of Annual Meeting for the second year in a... Continue Reading ›

Don't fall for scam calls

Clay Electric received a wave of reports of telephone scam attempts on Friday, April 28. The cooperative once again reminds its residential and commercial members that it does not make phone calls to collect on past due bills or to offer unsolicited services.

Phone scammers have become more sophisticated lately, using local phone numbers to trick members into answering their calls.

One member reported a phone call from a person claiming to represent Clay Electric and offering a free home alarm system. Another member received a call offering to do an assessment on her property to lower her electric bills. Both phone calls came from phone numbers in the Keystone Heights area.

Commercial account members have also been affected. One business owner in the Palatka area reported receiving a phone call demanding payment and saying she would receive 15 percent off her next two bills if she paid right away. The call showed as coming from the Keystone Heights District office phone number.

Clay Electric encourages its members to be very suspicious of anyone who calls and claims he or she represents the co-op and wants to be paid for an overdue bill. The cooperative does not collect past due amounts in this manner. Clay Electric sends a reminder letter for past due bills. The co-op also does not call to offer services to members. If you are at all suspicious of someone claiming they’re with the power company, hang up and call Clay Electric at 800-224-4917.

“We especially urge our members to ignore suspicious requests for personal information such as bank account numbers, credit card numbers, user names and passwords, or Social Security numbers,” said Derick Thomas, director of the co-op’s Member & Public Relations Department. “Members should not share confidential personal information over the phone.”