A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

The 83rd Annual Meeting video report is now available. You’ll hear remarks from the president of the Board of Trustees, Susan Reeves; General Manager Ricky Davis' report; and the... Continue Reading ›

Due to ongoing concerns surrounding the spread of coronavirus, the co-op has made the difficult decision to cancel the gathering portion of Annual Meeting for the second year in a... Continue Reading ›

Co-op members gathered at three trustee district meetings in January 2021 to select candidates for the co-op’s board of trustees in Districts 3, 5 and 7. Incumbents Susan... Continue Reading ›

Members of the co-op will gather at three trustee district meetings this month for the purpose of selecting candidates for the co-op’s board of trustees. Members who live in... Continue Reading ›

Clay Electric Cooperative’s board of trustees has declared a $12 million Capital Credits refund for members who received service from 1991 through 2019. This is the second... Continue Reading ›

Misleading information, unsolicited phone calls are on the rise

Clay Electric has recently seen a rise in reports of scam calls and misleading offers. The cooperative once again reminds its residential and commercial members that it does not make phone calls to collect on past due bills or offer unsolicited services.

Several members in Clay County have reported receiving a flyer in the mail that says Clay Electric is offering rebates for free attic insulation. The mailer states that a free inspection is required and comes with a business reply envelope. This offer is not from Clay Electric.

Another member in Keystone Heights received a local phone call that identified itself on the screen as originating from Clay Electric, but was not a number belonging to the co-op.

Clay Electric encourages its members to be very suspicious of anyone who contacts them and claims he or she represents the co-op and wants to offer a service or be paid for an overdue bill. The cooperative does not offer services or collect past due amounts in this manner. Clay Electric informs its members of services in official publications and sends a reminder letter for past due bills. If you are at all suspicious of someone claiming they’re with the power company, hang up and call Clay Electric at 800-224-4917.

“We especially urge our members to ignore suspicious requests for personal information such as bank account numbers, credit card numbers, user names and passwords, or Social Security numbers,” said Derick Thomas, director of the co-op’s Member & Public Relations Department. “Members should not share confidential personal information over the phone.”