Clay Electric has recently seen a rise in reports of scam calls and misleading offers. The cooperative once again reminds its residential and commercial members that it does not... Continue Reading ›
About 58 percent of Clay Electric customers are without electricity (99,000 accounts) due to the storm as of Tuesday afternoon, September 12. We have restored service to more than 50,000 accounts since Monday afternoon.
We expect an additional 500 linemen from other cooperatives and contractors on Wednesday to work alongside our crews, as well as another 200 right-of-way personnel. Crews are coming from Alabama, South Carolina, Nebraska and Wisconsin. Our district offices will remain closed to the public on Wednesday, September 13 to allow our personnel to focus on restoration efforts.
Flooding along Black Creek will impede our restoration efforts in that area until the water recedes. Flood waters were up to the roofs on some homes.
We ask our members to please be patient. Hurricane Irma did a lot of damage across North Florida and it will take time to rebuild our distribution system. It is our priority to restore service to as many of our members as we can, but do it safely. Due to the magnitude of the storm, members should prepare to go without power for up to a week or longer.
Here are some things to keep in mind:
- There are many low-hanging or downed power lines in our area at this time. These lines may still be energized, so please avoid going near them and never touch them.
- If you or a family member depend on power for medical reasons, have somewhere to go that is out of harm’s way, or have a generator handy.
- If you use a generator, know how to operate it safely, and do not hook it up to your home’s wiring system. It could backfeed into our distribution system and kill or injure personnel making repairs.
- If a member has reported an outage, he or she does not need to continue to call. Wait a few days and call again (888-434-9844) or report it via our online outage report form.
Information and updates will be shared on Facebook and ClayElectric.com throughout the restoration process.