A business owner served by Clay Electric in the Orange Park area called to report that he received a phone call from someone who claimed the owner had not paid his August electric... Continue Reading ›
Clay Electric Cooperative understands the difficulties that members experienced in the wake of Hurricane Irma. The hurricane brought destruction and power outages to North Florida and upended the lives of thousands of the cooperative’s members. The cooperative appreciates the patience of those members who remain out of power. All available resources are being focused Sunday to help these members regain service.
To assist members in the wake of Hurricane Irma, Clay Electric is waiving all late fees and collection activities from Sept. 11 through Friday, Sept. 22.
Clay Electric’s district offices will be open for business from 8 a.m. to 5 p.m. beginning on Monday, Sept. 18.
Clay Electric is asking members who remain out of power to call 888-434-9844 or go to ClayElectric.com to report their outage. Even if a member reported their outage before, they’re urged to do so again.
Currently, 97 percent of the cooperative’s members have power.
Restoration efforts are considered substantially complete in the following counties: Baker, Clay, Columbia, Duval, Levy, Union, Suwannee and Volusia.
All available restoration resources are being focused Sunday in the following counties: Alachua, Bradford, Lake, Marion and Putnam.
Some areas of the cooperative’s service territory are difficult to access due to flooding, particularly in Alachua and Marion counties, where over 20 inches of rain has fallen in the past several weeks. The cooperative is utilizing specialized equipment to rebuild its distribution system in these areas.
Damage assessments were performed by drone on two islands in the St. Johns River just north of Lake George that are served by Clay Electric. Restoration efforts on Drayton and Hogg islands will get underway as resources are freed up in other areas.
“We appreciate all the hard work from our personnel and those who came to help us in the aftermath of Hurricane Irma,” said General Manager/CEO Ricky Davis. “We also appreciate the patience of our members during this difficult and challenging ordeal, and all the kind words of support received from our members.”