My Account Login

Pay my bill, view statement, history, meter reading date, and change email.

?  

Not Registered?

As the path of Hurricane Michael becomes more certain, Clay Electric is anticipating most of the damage to be in the Lake City and Gainesville district service areas. Clay... Continue Reading ›

The 2018 hurricane season begins June 1, and while forecasting agencies have predicted an above-average level of hurricane activity this year, it only takes one storm to cause... Continue Reading ›

Clay Electric Cooperative continues to monitor the storms in the western Caribbean as they are becoming better defined and will likely become a subtropical or tropical depression... Continue Reading ›

Clay Electric has recently seen a rise in reports of scam calls and misleading offers. The cooperative once again reminds its residential and commercial members that it does not... Continue Reading ›

On Apr. 9, 2018, Clay Electric honored the dedicated men who often work in challenging conditions to keep the lights on. The co-op proudly recognizes all electric linemen for... Continue Reading ›

A forecast team from Colorado State University has predicted a slightly above-average level of activity in the Atlantic basin this hurricane season. Phil Klotzbach and Michael... Continue Reading ›

Restoration process is underway

About 65 percent of Clay Electric customers are without electricity (113,000 accounts) due to the storm as of Tuesday, September 12. We restored service to 39,000 accounts Monday afternoon and evening as conditions improved and crews could work safely.

We have additional crews working with our crews to clear debris and restore service. Crews are coming from Alabama, South Carolina, Nebraska and Wisconsin.

Flooding and access will be a challenge for many of our members in low lying areas near the St. Johns, Black Creek, Santa Fe River, New River, Olustee Creek and any other large tributaries. 

We ask our members to please be patient as we work to clear lines and restore service.

Due to the magnitude of the storm, members should prepare to go without power for up to a week or longer.  

Here are some things to keep in mind:

  • If you or a family member depend on power for medical reasons, have somewhere to go that is out of harm’s way, or have a generator handy.

  • If you use a generator, know how to operate it safely, and do not hook it up to your home’s wiring system. It could backfeed into our distribution system and kill or injure personnel making repairs.

  • When venturing outdoors, be careful of low-hanging or downed power lines, which may still be energized.

  • To report an outage, members are encouraged to report outages via our online outage report form. Members can report an outage by calling 888-434-9844, but this line may be busy due to the large volume of calls expected.

Information and updates will be shared on Facebook and ClayElectric.com throughout the restoration process.