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Clay Electric Cooperative will resume disconnections for accounts with a past due balance on Tuesday, July 7. To help members during the coronavirus pandemic, Clay Electric... Continue Reading ›

Want to learn more about your energy use? View your energy use at this Meter Usage website. This site allows you to login and see your energy use by the month, day or hour. You... Continue Reading ›

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It's easy to request electric services on! This video demonstrates how to submit a request for electric service to an existing location.

Two members report attempted scams in the Salt Springs District

Clay Electric has received reports from two of its members in the Salt Springs District concerning attempted scams. A member in the Lynne area said she received a call from someone claiming to be from Clay Electric who was attempting to collect a past due bill related to a recent rate increase. The cooperative does not collect past due amounts in this manner.

In another incident, a member was approached at home by two men driving a white pickup truck. They came to the door and told the member they were contractors for Clay Electric and they were there to check her windows. She became suspicious and called Clay Electric. The woman was told Clay doesn’t have contractors “checking windows” and that she should call the sheriff’s office. The two men left the area.

Clay Electric encourages its members to be very suspicious of anyone who calls and claims he or she represents the co-op and wants to be paid for an overdue bill.

“If a member has an overdue bill, he or she will likely receive a call from our automated phone messaging system as a reminder to call the cooperative to arrange payment. They’ll also receive a courtesy notice in the mail,” said John Bennett, member relations representative in the Salt Springs office. “Members should not share confidential personal information over the phone.”

Bennett said Clay field personnel wear uniforms and carry identification, and can be asked for ID if members have any questions about who they represent. Contractors working for Clay are also properly identified and can provide ID if asked. Clay Electric also does not call its members to solicit home visits to check on windows or other items.