Clay Electric placed eighth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the... Continue Reading ›
What is Advanced Metering, or AMI?
AMI stands for Advanced Metering Infrastructure, a meter system that will offer our members a number of exciting new benefits. Advanced meters use digital technology to read your electric use and communicate it to us over a secure wireless network. We’ll be able to find out what’s wrong with your meter, turn power on and off, and perform other customer service tasks much more quickly than before. You’ll also have more information about how much power you use and when, giving you more control.
Why is Clay implementing advanced meters?
Advanced meters have been shown to provide significant operational and service benefits that make the investment worthwhile. They offer members improved reliability and accuracy. Most electric utilities today either currently have or are planning to go to advanced meters. In Florida, half of all meters are advanced meters. Among electric cooperatives, more than 70 percent of all co-ops have deployed some type of AMI system.
What does this mean for me?
- State of the Art Technology. A new meter will be installed and your old meter will be removed by authorized personnel. You will be notified ahead of time about when this will take place.
- More Convenience. We will be able to read your meter remotely and will not have to access your property every month (although we will need occasional access to perform routine maintenance).
- Improved Accuracy. We will be able to read your meter more accurately.
- More Control. You will be able to see more details on how much energy you use and identify ways you can save.
- Faster Outage Response. We will be better able to predict and prevent outages, and to respond more quickly when they do happen.
Members moving to a new location or starting or stopping their electric service will see faster turnaround in making changes to their account. The environment benefits, too! We're reducing the number of vehicles on the road, reducing fossil fuels and eliminating carbon dioxide emissions.
How long will the project take?
The AMI project will be an extended project involving significant planning, software system implementation, and hardware deployment. The vendor selection, planning and software implementation phases will last into late 2017, with the field hardware deployment starting in 2017 and expected to last until mid-2019. This schedule is subject to change based on any issues or changes that might arise.
How will I be kept up to date on the project progress?
We plan to use a number of communications channels to keep members informed, including the Kilowatt newsletter, Power Line bill insert, Facebook, ClayElectric.com and our email newsletter.
Do I have to have an advanced meter?
We will be replacing all meters with digital models. If you do not wish to use the advanced metering features, you may opt out, but there will be additional costs involved to offset the expense of reading the meter.