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Winter Storm Grayson made its presence known by bringing rain, freezing rain and ice into Clay Electric’s service area Wednesday morning, particularly in areas served by the Lake... Continue Reading ›

A business owner served by Clay Electric in the Orange Park area called to report that he received a phone call from someone who claimed the owner had not paid his August electric... Continue Reading ›

As of 5 p.m. Monday, 99 percent of our members have had their electric service restored.  Clay Electric has all available resources in the Gainesville District to... Continue Reading ›

Clay Electric’s crews and contract line and tree trimming crews remain fully deployed for final Hurricane Irma power restoration. Sunday, 1,000 crew members from eleven states are... Continue Reading ›

Clay Electric Cooperative understands the difficulties that members experienced in the wake of Hurricane Irma. The hurricane brought destruction and power outages to North Florida... Continue Reading ›

Saturday afternoon, 93 percent of Clay Electric Cooperative’s members have power. At 3:45 p.m., 12,370 (7%) of its members remained out of power. The cooperative’s... Continue Reading ›

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Advanced Meter Performance, Safety & Security FAQ

How will it work?

Does the AMI meter interfere with my other household appliances, such as computer routers, television signals, cordless phones, etc.?
AMI meters operate in an approved, license-free FCC radio spectrum and will not interfere with existing RF devices due to mandatory FCC compliance regulations. The FCC regulates all electronics to prevent one type of electronic equipment from interfering with other electronic and wireless devices that operate in the same frequency band.

Does the AMI meter interfere with my HAM radio, or will my HAM radio interfere with the AMI meter?
No. HAM radio operates on a different frequency, so AMI meters will not interfere. 

I have solar power at my home. Does the AMI meter work with that?
AMI will record “net metering” the same as existing mechanical or electronic meters do today. 

I know that Wi-Fi is safe and my home network runs 24/7. How does the Wi-Fi signal from my meter get to a Clay Electric building?
The technology chosen by Clay Electric does not operate in the WiFi frequency band. AMI meters operate at a lower frequency and only communicate for very short periods of time; on the average, less than a few seconds per day. Electric consumption information is transmitted to Clay Electric, where the information is then stored for billing and operational planning purposes.

Do AMI meters interfere with medical devices such as pacemakers?
The wireless signals from AMI meters comply with all Federal Communications Commission (FCC) regulations for commonly used utility wireless devices. Medical device manufacturers advise people to consult with their physicians regarding radio signal interference if this is a concern.

Who owns the meter on my house or business?
Clay Electric owns the electrical meter and the line that runs from the member’s premises to the pole. The property owner owns the meter enclosure box and all of the wiring in the home or business.  

Can Clay Electric turn power off and on without sending a truck to the location?
Yes.

 

Are AMI Meters safe?

AMI Meters and Safety Standards
The technology selected by Clay Electric has been submitted and certified to be within all FCC and RF safety standards, the same as RF devices used in your home or business. 

How can AMI meters help me manage my electricity use?
AMI meters record energy consumption on a more frequent basis, allowing members to be more aware of their day-to-day consumption. Through this awareness, members can elect to modify their energy consumption to better manage their monthly bills or purchase more energy-efficient lighting or appliances.  

How do I access information regarding my electrical usage on line?
AMI metering allows members to view their energy consumption on a daily basis.

Is an AMI meter safe for homes with older wiring?  
AMI meters do not add load to the member’s home. Electric meters are powered by energy provided by Clay Electric and only monitor the energy consumed by the member’s home. 

Is Clay Electric's meter network secure?
Cyber security is nothing new to the utility industry. We have extensive experience maintaining cyber-security for information systems and operating the electricity grid. While AMI meters have added a new component to our system, the meters, communications, and information management are subject to the same Department of Energy security standards that keep the grid secure.   

How is my personal data protected?
AMI meters are only known by their ID on the AMI network, and no member account information such as name or address is broadcast by the meter. Data from the meter is also encrypted further securing the network and information. 

How does Clay Electric protect against hackers and security breaches?
Clay Electric and other utilities already take careful measures to prevent unauthorized access to computers that control critical transmission and generation systems. Cyber security is not new to us, and we routinely protect highly sensitive data from unauthorized access through the use of encryption technologies.

Can unauthorized people monitor my account to learn more about energy use in my home?
All AMI information is encrypted, preventing any unauthorized access to member energy consumption information. 

Is it easy for someone to tamper with my meter and energy use?
AMI meters now have the ability to detect tampering at the time of occurrence. Tampering or energy theft is then recorded and transmitted to Clay Electric.