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A business owner served by Clay Electric in the Orange Park area called to report that he received a phone call from someone who claimed the owner had not paid his August electric... Continue Reading ›

As of 5 p.m. Monday, 99 percent of our members have had their electric service restored.  Clay Electric has all available resources in the Gainesville District to... Continue Reading ›

Clay Electric’s crews and contract line and tree trimming crews remain fully deployed for final Hurricane Irma power restoration. Sunday, 1,000 crew members from eleven states are... Continue Reading ›

Clay Electric Cooperative understands the difficulties that members experienced in the wake of Hurricane Irma. The hurricane brought destruction and power outages to North Florida... Continue Reading ›

Saturday afternoon, 93 percent of Clay Electric Cooperative’s members have power. At 3:45 p.m., 12,370 (7%) of its members remained out of power. The cooperative’s... Continue Reading ›

As of Saturday morning, Clay Electric Cooperative has about 17,900 (10 percent) of its members out of power. The cooperative’s restoration workforce surpasses 1,100 field... Continue Reading ›

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Contact Us

Who/Where to Contact at Clay Electric

If you need an email response, set your filter and/or spam blocker to accept mail from @clayelectric.com

Services/General Inquiries

If you have a question concerning payments, billing, service or power restoration, check the FAQ page for answers to frequently asked questions. You may also select one of the following most common topics:

If these topics do not address your question, please click here to contact customer service.

To Report Damage (non-life threatening) on Clay Electric's Lines
Call 1-888-434-9844 or visit our Online Outage Reporting Page
Please stay on the line to report the damage and location. Personnel are on duty seven days a week, 24 hours a day. Also, stay clear of the damage and warn others.

To Report a Life Threatening Situation
Call 911

Email
Your co-op's staff welcomes email from its members and the general public. However, due to an overwhelming volume of email that is generated by sources unrelated to the co-op's business, it has become necessary to avoid publishing the specific email addresses. To email one of the following personnel, please use first name initial followed by their last name @clayelectric.com. We apologize for any inconvenience. Thank you.

Business & Economic Development Team

Derick Thomas, Director of Member & Public Relations
Frank Holmes, P.E., Chief Operations Officer
Troy Adams, Gainesville/Lake City District Manager
Andy Chaff, Orange Park District Manager
Jim Beeler, Palatka/Salt Springs District Manager
Dale Furlong, Keystone Heights District Manager

Central Office

P.O. Box 308
225 West Walker Drive SR100
Keystone Heights, Fl 32656
(352) 473-8000

Richard K. (Ricky) Davis 
General Manager & CEO
Ext. 8269

Frank Holmes, P.E.
Chief Operations Officer
Ext. 8319

Lee Hicks
Director of Human Resources, Safety & Training
Ext. 8260

Mark Maxwell
Chief Financial Officer
Ext. 8343

Toby Moss
Director of Information
& Communication Technology
Ext. 8367

Cheryl Rogers
Director of Internal Audit
Ext. 8462

Derick Thomas 
Director of Member & Public Relations
Ext. 8266

District Offices

Our offices are open Monday-Friday, 8 a.m.-5 p.m.

Keystone Heights map and directions
10 Citrus Drive 
P.O. Box 308
Keystone Heights, FL 32656-0308
(352) 473-4917 FAX (352) 473-1403
Dale Furlong, District Manager

Gainesville map and directions
11530 NW 39th Avenue
Gainesville, FL 32606
(352) 372-8543 FAX (352) 337-8117
Troy Adams, District Manager

Lake City map and directions
1797 SW SR 47 
Lake City, FL 32025-2935
(386) 752-7447 FAX (386) 961-0117
Troy Adams, District Manager 

Orange Park map and directions
734 Blanding Blvd
Orange Park, FL 32065-5798
(904) 272-2456 FAX (904) 276-6733
Andy Chaff, District Manager

Palatka map and directions
300 North State Road 19
Palatka, FL 32177-2498
(386) 328-1432 FAX (386) 312-4017
Jim Beeler, District Manager

Salt Springs map and directions
P.O. Box 5500
County Road 316
Salt Springs, FL 32134-5500
(352) 685-2111 FAX (352) 685-4217
Jim Beeler, District Manager

 

Communications Division:

Wayne Mattox, CCC
Manager of Communications
Ext. 8265

Kathy Richardson, APR
Editor
Ext. 8359

Randy Atkins
Audio/Video Services Specialist
Ext. 8318

Laurel Ring
Communications Specialist
Ext. 8438

 

Energy Services Division:

Glenn Stanley
Energy Services Supervisor
Ext. 8366

 

Safety Division:

Steve Howard
Manager of Safety & Training 
Ext. 8211

Dustin Shepherd
Safety & Training Specialist
Ext. 8422 

Chris Altman
Safety & Training Specialist
Ext. 8427