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Clay Electric Cooperative is lowering the cost of power for its members in April with a one-time decrease of 25 percent, or an average of $30 in savings. This means members using... Continue Reading ›

On April 6, the Clay Electric Foundation granted $5,000 each to 10 area organizations providing food to those in need during the COVID-19 pandemic through Operation Round Up. “... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

It's easy to request electric services on ClayElectric.com! This video demonstrates how to submit a request for electric service to an existing location.

Clay Electric is focused on the health and well-being of our members, employees and the communities we serve. Our management team is working to address increasing concerns and... Continue Reading ›

Clay Electric Cooperative’s board of trustees has declared a $12 million Capital Credits refund for members who received service from 1990 through 2018. Capital Credits reflect... Continue Reading ›

Contact Us

Who/Where to Contact at Clay Electric

If you need an email response, set your filter and/or spam blocker to accept mail from @clayelectric.com

Services/General Inquiries

If you have a question concerning payments, billing, service or power restoration, check the FAQ page for answers to frequently asked questions. You may also select one of the following most common topics:

If these topics do not address your question, please click here to contact customer service.

To Report Damage (non-life threatening) on Clay Electric's Lines
Call 1-888-434-9844 or visit our Online Outage Reporting Page
Please stay on the line to report the damage and location. Personnel are on duty seven days a week, 24 hours a day. Also, stay clear of the damage and warn others.

To Report a Life Threatening Situation
Call 911

Business & Economic Development Team

Derick Thomas, Chief Public Relations Officer
Frank Holmes, P.E., Chief Operating Officer
Troy Adams, Gainesville/Lake City District Manager
Andy Chaff, Orange Park District Manager
Derek Hembree, Palatka/Salt Springs District Manager
Dale Furlong, Keystone Heights District Manager

Central Office

P.O. Box 308
Keystone Heights, Fl 32656
(352) 473-8000

Richard K. (Ricky) Davis 
General Manager & CEO

Frank Holmes, P.E.
Chief Operating Officer

Lee Hicks
Chief Human Resource Officer

Mark Maxwell
Chief Financial Officer

Toby Moss
Chief Information Officer

Cheryl Rogers
Chief Audit Officer

Derick Thomas 
Chief Public Relations Officer
 

District Offices

Our offices are open Monday-Friday, 8 a.m.-5 p.m.

Keystone Heights map and directions
10 Citrus Drive 
P.O. Box 308
Keystone Heights, FL 32656-0308
(352) 473-4917 FAX (352) 473-1403
Dale Furlong, District Manager

Gainesville map and directions
11530 NW 39th Avenue
Gainesville, FL 32606
(352) 372-8543 FAX (352) 337-8117
Troy Adams, District Manager

Lake City map and directions
1797 SW SR 47 
Lake City, FL 32025-2935
(386) 752-7447 FAX (386) 961-0117
Troy Adams, District Manager 

Orange Park map and directions
734 Blanding Blvd
Orange Park, FL 32065-5798
(904) 272-2456 FAX (904) 276-6733
Andy Chaff, District Manager

Palatka map and directions
300 North State Road 19
Palatka, FL 32177-2498
(386) 328-1432 FAX (386) 312-4017
Derek Hembree, District Manager

Salt Springs map and directions
P.O. Box 5500
25180 E. County Road 316
Salt Springs, FL 32134-5500
(352) 685-2111 FAX (352) 685-4217
Derek Hembree, District Manager

 

Communications Division:

Kathy Richardson, APR, CCC
Communications Manager

Randy Atkins
Audio/Video Services Specialist

Justin Caudell
Editor

Laurel Ring
Communications Specialist

 

Energy Services Division:

Glenn Stanley
Energy Services Manager

 

Safety Division:

Justin Williams
Manager of Corporate Services

Chris Altman
Safety & Training Coordinator

Dustin Shepherd
Safety & Training Specialist