Idalia triggers closure of Clay Electric offices to public Wednesday through Friday; members should plan for extended outages
Hurricane Idalia Tuesday track

Hurricane Idalia Projected Track

All Clay Electric district offices will be closed to the public Wednesday, Aug. 30 through Friday, Sept. 1 to allow personnel to concentrate on restoring services post-Hurricane Idalia, which poses a serious threat to the cooperative’s 14-county service area.

Additionally, Clay Electric has suspended all member disconnections for non-payment beginning Tuesday, Aug. 29 through Monday, Sept. 4.

Based on the storm’s projected path, the potential for serious damage to Clay Electric’s power distribution system and service area remains high. While the system was built to endure hurricane-force winds, outages will occur due to debris from trees and tree limbs.

Due to the magnitude of the storm, members should prepare for the possibility of being without power for an extended period. To restore power, Clay Electric personnel will be aided by other co-ops and work diligently to commence restoration efforts as soon as the situation is deemed safe.

“Idalia is expected to rapidly intensify into a major hurricane before making landfall along the Gulf Coast,” said Chief Public Relations Officer Derick Thomas. “The cooperative is prepared for widespread outages, and our lineworkers are mobilized to restore power as soon as it’s safe to do so.”

Here are some things to keep in mind:

  • If you or a family member depend on power for medical reasons, have somewhere to go that is out of harm’s way, or have a generator handy.
  • If you use a generator, know how to operate it safely, and do not hook it up to your home’s wiring system. It could backfeed into our distribution system and kill or injure personnel making repairs.
  • When venturing outdoors after the storm, be careful of low-hanging or downed power lines, which may still be energized.
  • To report an outage, members are encouraged to report outages via MyClayElectric or by calling 888-434-9844. Note: This line may be busy due to the large volume of calls expected.

Information and updates will be shared on Facebook and throughout the restoration process.

Outage Map